🔁 Return and Exchange Policy

Customer satisfaction is important to us, so we adopt a flexible policy:

1. Returns

  • Return requests can be made within 7 / 14 days from the delivery date
  • The product must be:
    • Unused
    • In its original condition
    • In its original packaging

2. Return Shipping Fees

The customer is responsible for return shipping fees, except in cases of store error.

3. Refunds

Refunds are processed within 3 to 7 business days after the return is approved.

4. Exchanges

We offer exchanges or refunds depending on the customer’s preference and product availability.

✉️ Contact Us

We are always happy to assist you:Email: support@morzastore1.com